From the TDCJ website:

September 3, 2016

"Members of the public may contact the Ombudsman Office to inquire about offender location, basic visitation policy questions, unit family liaison officer information, and how to appeal a visitation denial.

The hotline will be open Saturdays and Sundays from 8:00 a.m. to 5:00 p.m. at (936) 437-4927 or toll free at (844) 476-1289."

https://www.tdcj.state.tx.us/announcements/announce_ombudsman_hotline.html

My husband was in TDCJ for over 10 years when he got out he opened a bookstore that catered to TDCJ. He passed away in April. I relocated and considered closing his bookstore. I received so many letters of appreciation for what he did and condolences that I have decided in his memory keep doing what he did. He passed away on the 1st of April in his memory I am giving away 2 books to an inmate on the 1st of each month starting October 1st ( just comment under the giveaway picture on my C & L Rare New Used /TDCJ Approved vendor (https://www.facebook.com/C-L-Rare-New-Used-Books-TDCJ-Approved-Vendor-691575744327650/?fref=ts)

C & L Rare, New Used Books is an approved TDCJ vendor, I offer book bundles for your loved one and will soon have a complete inventory list ( I have over 20,000 books in inventory if there a title you are looking for feel free to shoot me an email)

I know how the financial struggles having a loved one locked up so I hope the giveaway can help someone and bring joy to someone. I will also work with anyone wanting books for their loved one I never want money to be the reason for not sending books.

If you don't have Facebook and would like to enter the contest email me and if I receive letters direct from TDCJ I will put their name in the drawing as well.

Website: http://www.clbooks.net/

Good Luck and God Bless

Yes, I wonder the same thing. Maybe there just isn't enough demand, I dont know..
I'm sure it's quite easy to program the form so that billing and delivery address are different. Even if they ARE in different countries.

They did it for me. I couldn't do it online. The online form doesn't allow it, but if you call them and explain the situation, they can do it. That was my experience anyhow. It's run without a hitch for a couple of years now.
Maybe try again?

Yes, newspapers are expensive; but a lifesaver for someone in prison to stay in touch with the world out here.

Right now you can get a 3 months subscription for USA Today for $25, if he would like that. After that the price goes up, but maybe you can look for another offer in the meantime.

https://offers.usatoday.com/XmasinJulyMH